Privacy Policy
iLOAN Corporation Pty LIMITED
recognizes the importance of protecting you and your client's
privacy. We are committed to ensuring the continued integrity and security
of the personal information you entrust to us.
OUR COMMITMENT TO
PROTECT YOUR PRIVACY
iLOAN Corporation Pty LIMITED seeks to provide
the best possible service to its customers by providing the best possible
range of financial products and services.
We understand how
important it is to protect your client's personal information. This
document sets out our privacy policy commitment in respect of personal
information that you may provide to us.
Our Privacy Policy ensures
your right to privacy as we recognize that any personal information we may
collect about you will only be used for the purposes indicated in our
policy. It is important to us that you are confident that any personal
information we collect from you or is received by us, will be treated with
appropriate respect ensuring protection of you and/or your clients
personal information.
Our commitment in respect of personal
information is to abide by the National Privacy Principles for the
protection of personal information, as set out in the Privacy Act and any
other relevant law.
WHO IS iLOAN Corporation Pty LIMITED?
iLOAN Corporation Pty LIMITED is an organization that
offers financial products and services within the mortgage industry. We
process and assess information in respect of loan applications.
PERSONAL INFORMATION
When we refer to personal information we mean information from
which you and/or your clients identity is apparent. This information may
include information or an opinion about you and/or your client, from which
your identity can reasonably be ascertained.
WHY WE COLLECT
YOUR PERSONAL INFORMATION
We collect and receive personal
information from our customers or from other business referrers and
partners in order to conduct our business, including assessing and
obtaining approval for loans.
To enable us to
maintain a successful business relationship with you, we may disclose your
personal information with other organizations that provide products or
services used or marketed by us. The types of organizations to which we
are likely to disclose information about you include other mortgage
intermediaries, lenders, valuers, lenders mortgage insurers, surveyors,
accountants, credit reporting agencies, and solicitors. We may also
disclose your personal information to any other organization that may have
or is considering having an interest in your loan, or in our
business.
HOW DO WE COLLECT
YOUR PERSONAL INFORMATION?
Where reasonable and practical we will
collect your personal information only directly from you. Sometimes we may
obtain your information from credit reporting agency, a third party acting
on your behalf (such as a loan originator, broker or financial adviser) or
public records such as those relating to land titles and
companies.
TO WHOM WILL WE
DISCLOSE YOUR PERSONAL INFORMATION?
Where possible, we will inform
you, at or before the time of collecting your personal information, the
types of organizations that we intend to disclose your personal
information to.
Prior to disclosing any of your personal information to
another organization, we will take all reasonable steps to satisfy
ourselves that:
-
the organization has
a commitment to protecting your personal information at least equal to
our commitment; and
-
you have consented to
us doing so.
Sometimes we are
required or authorized by law to disclose your personal information.
Circumstances in which we may disclose your personal information would be
to a Court or Tribunal in response to a request or in response to a
subpoena or to the Australian Taxation Office.
UPDATING YOUR
PERSONAL INFORMATION
It is important to our relationship that the
personal information we hold about you is accurate and up to date. During
the course of our relationship with you we will ask you to inform us if
any of your personal information has changed.
If you wish to make
any changes to your personal information, you may contact us. We will
generally rely on you to assist us in informing us if the information we
hold about you is inaccurate or incomplete.
ACCESS TO YOUR
PERSONAL INFORMATION
We will provide you with access to your
personal information we hold about you. You may request access to any of
the personal information we hold about you at any time.
To access
personal information that we hold about you either contact our Customer
Relations Department by phone (02) 4385 5515, fax (02) 4385 5516. We may
charge a fee for our costs in retrieving and supplying the information to
you.
DENIED ACCESS TO
PERSONAL INFORMATION
There may be situations where we are not
required to provide you with access to your personal information. For
example, such a situation would be information relating to an existing or
anticipated legal proceeding with you, or if your request is vexatious. An
explanation will be provided to you, if we deny you access to your
personal information we hold.
HOW SAFE AND SECURE
IS YOUR PERSONAL INFORMATION THAT WE HOLD?
We will take reasonable
steps to protect your personal information by storing it in a secure
environment, and when the information is no longer needed for any purpose
for which the information may be used or disclosed, it will be destroyed
or permanently de-identified.
We will also take reasonable steps to
protect any personal information from misuse, loss and unauthorized
access, modification or disclosure.
CHANGE IN OUR
PRIVACY POLICY
We are constantly reviewing all of our policies and
attempt to keep up to date with market expectations. Technology is
constantly changing, as is the law and market place practice. As a
consequence we may change this privacy policy from time to time or as the
need arises.
This privacy policy
last updated January 2007
